THE NOIR EDITION / FAQ

FAQ

Answers for orders, sizing, delivery and returns.
01 How can I check my order status?+

Use the order confirmation and tracking information sent after checkout. For additional support, contact customer care with your order reference.

02 Where can I find product sizing?+

Check the product page first, then use the size guide for general guidance. Sizing can vary between designers.

03 What delivery options are available?+

Current delivery methods, estimates and charges for your destination are shown during checkout.

04 How do returns work?+

See the Returns page and published refund policy for the latest return conditions and exclusions.

05 How can I ask about a product before ordering?+

Contact customer care and include the product name or link so the team can help efficiently.